Payments & Returns

Payment:
If you choose a direct payment gateway to complete your purchase, then falamimi your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Cancellation, Returns & Exchanges:

Cancellations or any changes to your order must be made in writing within 24 hours of placing the order. Please email bilge@falamimi.com. Any product started in production cannot be cancelled or changed.
All of the products are handmade to order especially for you, therefore ALL SALES ARE FINAL. And because of hygienic reasons we are unable to exchange or accept returns. If you have any problems with your order, please contact us within 48 hours. We will try our best to resolve any issues.